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Forum Discussion
MarcusObergromb
Jun 16, 2017Aspirant
raedyCloud Internet ok, services not available
Hello together I enabled the readyCloud, in my ReadyNas 312 Frimware-Version 6.7.4. In the cloud menu I see the internet connection ist valid "Internet verfügbar" But the Services ar not available...
- Jul 14, 2017
Hello again:
hear my settings. Both NAS are behind a switcht:
Nas 312:
IP 4 fiexed address
router: my router
DNS: 8.8.8.8, 4.4.4.4, myrouter
IP 6 enabled, DHCP
Cloud Internet OK, Services not availabel
Nas102:
IP 4, dhcp
DNS: my router
Cloud Internet OK, Services OK
Both NAS work fine with the cloud. It seems only that Nas312 shows srevice not available but the service is available.
My Problem is solved. Thanks for your help!
Best regards Marcus
JennC
Jun 22, 2017NETGEAR Employee Retired
Hello MarcusObergromb,
You might want to try firmware version 6.7.5 that has been officially released.
Regards,
MarcusObergromb
Jun 23, 2017Aspirant
Hello together,
sorry for delaying. I had no time to check it earlier.
IP6 is disabed.
NOw the nas is directly connected to the router.
I rebooted the nas.
I checked the mentioned firmware update, but the nas says it has the newest version 6.7.4.
The cloud service is not availabel until now.
Should the 8.8.8.8 be the first DNS or is it sufficient it is the second an my router the first.
I have disabled encryption nothing changed.
Regards Marcus
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