NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
How do I change my ReadyCloud Admin?
My bad was to choose an invalid ReadyCLOUD admin Email address years ago that contained a "+" symbol on the left side. Somehow, with the new MyNETGEAR account logic, the server has a few issues with ...
Hello Björn_Eberhardt,
Yes you are on the right track. Disabling the ReadyCloud is fine as it will not remove the current ReadyCloud users. Clicking Leave button on the other hand, means you are removing the ReadyCloud user that has admin rights for ReadyCloud access and will definitely also remove the current invited ReadyCloud users as well as their home/personal shares.
Should you want to change the ReadyCloud account that has admin rights, make sure you back up all the users' home shares first.
Regards,
Hi Björn_Eberhardt,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
I need to allocate time to mv the /home folders into a different data share, change the cloud admin and restore the cloud users, permissions, groups for everyone again. But I think the answer sounds helpful and I'm heading towards these steps in near future.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
