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Forum Discussion
Björn_Eberhardt
Jul 23, 2015Aspirant
Problems with cloud users and reinviting them
So I have sent a couple of invitations to some Email-addresses, some of which already have a ReadyCloud-account, and some who don't. I have issues with all of the following classes of users: Users ...
BrianL2
Jul 29, 2015NETGEAR Employee Retired
Hi Björn_Eberhardt,
I hope you could try to invite the same email addresses again after the volume resync completes. I am upbeat that this will work fine this time :)
Kind regards,
BrianL
NETGEAR Community
Björn_Eberhardt
Jul 29, 2015Aspirant
I was still struggling with Username01ButLong. This time, I wanted to unregister and register him on Readycloud again. I just thought...
Why not try a shorter username this time? Instead of 17 characters, it has now 10 characters. It *finally* worked :D
However I don't know if this remaining zombie name or the doubling of Bob with his email address will be an issue or can be ignored.
Brad is the one who has never looked into his inbox. The names on the Screenshot are changed, of course ;)
Either the cloudless mannequins on bottom were the problem, or the length of the username. I don't know.
- BrianL2Jul 30, 2015NETGEAR Employee Retired
Hi Björn_Eberhardt,
You can remove the said usernames (without the "cloud icon") on the device admin page on the cloud tab under ReadyNAS Remote users. Also you can delete these usernames if you want or just ignore them.
Hope this helps!
Kind regards,
BrianL
NETGEAR Community
- GeorgeCharltonAug 24, 2015Aspirant
Hi
Was this issue resolved??
I am gaving a very similar issue when trying to add cloud users to my readynas.
Regards
George
- meethylAug 25, 2015Aspirant
Hi,
I have the same issue.
Please post if there is a solution.
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