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Forum Discussion
LeapingLemming
Jun 11, 2017Tutor
ReadyCLOUD not connecting
I have read thread after thread for the past two days trying to work why I cannot connect to Readycloud anymore. Nothing suggested works. Some info: 1 ReadyNAS 104 with 4 drives on 6.7.4 2 Re...
- Jun 23, 2017
Finally fixed. I think it was related to a deleted user message months ago. Regardless it took Netgear L3 support to fix, something about removing old settings. Thanks for your help anyway
JennC
Jun 15, 2017NETGEAR Employee Retired
Hello LeapingLemming,
Can you please post the error message when enabling ReadyCloud and upload system logs to wikisend.com then PM me the download link.
Regards,
LeapingLemming
Jun 16, 2017Tutor
Done
- JennCJun 16, 2017NETGEAR Employee Retired
- LeapingLemmingJun 16, 2017Tutor
Send again. Sorry, a typo in your name.the first time.
- JennCJun 20, 2017NETGEAR Employee Retired
Hello LeapingLemming,
Under Cloud, you should see Internet and Services with green check marks, can you please check? Are you still not using the latest firmware? Please upgrade the FW.
Regards,
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