Forum Discussion

Luminary

Jan 30, 2017

Solved

VPN Disconnected

Hi, all Is there any new known problem with readycloud? I'm struggling to connect to 2 different NAS systems remotely from my work PCs (2 different PCs) I am getting the dreaded online (VPN Disco...

Desktop client

kohdee
Feb 08, 2017
The VPN disconnected was due to a problem with the VPN server. We resolved the issue middle of last week. Anything you are experiencing since middle of last weeks is unrelated to the main issue that occurred on the server at the end of January.

flattened

Apprentice

Jan 31, 2017

I have restarted the NAS and now have a connection. I could be lucky, it could be temporary or maybe it is "fixed".
Andy.

nextwavepc
Guide
Feb 01, 2017
is this still working for you?
the restart of the nas?
has anyone else restarted since yesterday?
- Retired_Member
  Feb 01, 2017
  I have restared multiple times with the same result: VPN dissconnected or more recently "offline"
- prau
  Aspirant
  Feb 01, 2017
  I tried restarts, but it didn't help.
  - KDUK
    Tutor
    Feb 01, 2017
    There is something seriously wrong with the way that ReadyCloud can suddenly cease to work. I have had this before and the answer that time was to do with the length of my e-mail addresses but that was completely spurious. It is a huge concern for me that this system is not robust enough to rely upon. I don't know what to expect each morning; this week it has been vpn diconnected since early on Monday. This is no good to me because I need my files regularly backed up to the ReadyNas.
    
    Some news from Netgear would be useful. I had been under the impression that they would be interested in following a thread such as this!