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Forum Discussion
Achelleas
Jan 31, 2017Tutor
ReadyNAS online (VPN Disconnected)
I have a readyNAS RN102 running 6.6.1 firmwhare. My PC is running win 10 and readycloud 1.15. The problem is that i get the VPN disconnected message and i cannot access my drive with readycloud either via internet or LAN.
- I have tried to remove all cloud users and add them again
- I tried removing all users and tried with admin
- I disabled ipv6
- I tried rebooting both the device and the pc
- I tried OS reinstall
- I tried accesing it wit older versions (V1.8)
- It works with Iphone App
ReadyNAS works perfectly on LAN, and Raidar locates it.
Any other suggestions
Achilleas
Hello cad4ty,
It should be resolved now. Have you already tried again?
Regards,
21 Replies
Replies have been turned off for this discussion
- JennCNETGEAR Employee Retired
Hello Achelleas,
There is currently a problem with ReadyCloud Windows desktop app connecting to ReadyCloud, ReadyNAS Remote is also affected. The engineering team is already aware of it and getting a fix for it.
We apologize for the inconvenience.
Regards,
- SteveMOsAspirant
HI, I have juste move dinto a new office, I was able to connect via VPN and web access yesterday as admin, all worked well. Today I set a colleague up - her vpn and webaccess are both fine. I can access through web but not vpn. status is that server is on-line but vpn is disconnected. It tries to re-connect but then drops. I'm no expert so any help in words of one syllable please. thanks.
- McRob1Luminary
I think this is a Netgear server issue.
Maybe someday Netgear will respond and get if working again.
- McRob1Luminary
Well it worked fine for two days. It worked March 4 and March 5.
Now it's back to not working again. I guess it only works on weekends.
I sure wish Netgear could figure out how to fix it for more than just two days in a row.
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