NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS online (VPN Disconnected)
I have a readyNAS RN102 running 6.6.1 firmwhare. My PC is running win 10 and readycloud 1.15. The problem is that i get the VPN disconnected message and i cannot access my drive with readycloud eithe...
Hello cad4ty,
It should be resolved now. Have you already tried again?
Regards,
Hello Achelleas,
There is currently a problem with ReadyCloud Windows desktop app connecting to ReadyCloud, ReadyNAS Remote is also affected. The engineering team is already aware of it and getting a fix for it.
We apologize for the inconvenience.
Regards,
Thank you very much for the answer!
Achilleas
Hello Achelleas,
You are very much welcome!
Regards,
Just a suggestion. When you find you have such a problem have a pop up notice in readycloud site so that we dont try in vain to fix it. It will save a lot of effort and inconvenience (deleting accounts and such). Thank you.
Achilleas
Achelleas wrote:
Just a suggestion. When you find you have such a problem have a pop up notice in readycloud site so that we dont try in vain to fix it. It will save a lot of effort and inconvenience (deleting accounts and such). Thank you.
Achilleas
I agree they should post service disruptions in the readycloud portal. Since they use email addresses as credentials, they could also send an email when there is an extended problem like this one.
Having the service silently go down for days isn't good practice.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
