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Forum Discussion

Tutor

Jun 29, 2017

Solved

ReadyNAS online (VPN Disconnected)

Hi all,

I have the latest OS installed on my ReadyNas, but somehow I can't connect through VPN anymore. This problem has been standing for 2 days now. I open ReadyCloud app and it says: Online (VPN Disconnected).

Any help for this problem will be appreciated

ReadyCLOUD Portal

JennC
Jul 05, 2017
Hello hcoskun,

ReadyCloud and ReadyNAS Remote issues should be resolved now. Please try logging in to the desktop client again.

Regards,

14 Replies

Replies have been turned off for this discussion

StephenB
Guru - Experienced User
Jun 29, 2017
hcoskun wrote:

I have the latest OS installed on my ReadyNas,

6.7.5? Or something else

hcoskun wrote:

Hi all,

but somehow I can't connect through VPN anymore.

What device is unable to connect?

Do you see two green checks on the cloud page of the web ui?
- hcoskun
  Tutor
  Jun 29, 2017
  Hi,
  
  Yes I'm running 6.7.5 on my device. I'm only able to go to Admin page locally. I can't connect to the admin page through vpn, because it says it's disconnected.
  - StephenB
    Guru - Experienced User
    Jun 29, 2017
    Do you see two green checks on the cloud page of the web ui?
hcoskun
Tutor
Jul 03, 2017
It's still as "disconnected", any news regarding a fix for this?
- JennC
  NETGEAR Employee Retired
  Jul 05, 2017
  Hello hcoskun,
  
  ReadyCloud and ReadyNAS Remote issues should be resolved now. Please try logging in to the desktop client again.
  
  Regards,
  - hcoskun
    Tutor
    Jul 05, 2017
    Works now, but can we please get an explanation on, why it's didn't work? My VPN is working now, but haven't been working properly for almost 10 days.

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