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Forum Discussion

hcoskun's avatar
hcoskun
Tutor
Jun 29, 2017
Solved

ReadyNAS online (VPN Disconnected)

Hi all,   I have the latest OS installed on my ReadyNas, but somehow  I can't connect through VPN anymore. This problem has been standing for 2 days now. I open ReadyCloud app and it says: Online (...
Desktop client
ReadyCLOUD Portal
  • JennC's avatar
    JennC
    Jul 05, 2017

    Hello hcoskun,

     

    ReadyCloud and ReadyNAS Remote issues should be resolved now. Please try logging in to the desktop client again.

     

    Regards,

StephenB's avatar
StephenB
Guru - Experienced User
Jun 29, 2017
hcoskun wrote:

I have the latest OS installed on my ReadyNas,

6.7.5? Or something else

 

hcoskun wrote:

Hi all,

but somehow  I can't connect through VPN anymore.

What device is unable to connect?

Do you see two green checks on the cloud page of the web ui?

hcoskun's avatar
hcoskun
Tutor
Jun 29, 2017

Hi, 

 

Yes I'm running 6.7.5 on my device. I'm only able to go to  Admin page  locally. I can't connect to the  admin page  through vpn, because it says it's disconnected.

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jun 29, 2017

    Do you see two green checks on the cloud page of the web ui?

    • hcoskun's avatar
      hcoskun
      Tutor
      Jun 29, 2017

      Yes both "Internet Available" are green and "Services Available" are green. But VPN still disconnected

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Jun 29, 2017

        Can you access the admin pages via readycloud.netgear.com (skipping the VPN part)?

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