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Forum Discussion
Achelleas
Jan 31, 2017Tutor
ReadyNAS online (VPN Disconnected)
I have a readyNAS RN102 running 6.6.1 firmwhare. My PC is running win 10 and readycloud 1.15. The problem is that i get the VPN disconnected message and i cannot access my drive with readycloud eithe...
- Feb 06, 2017
Hello cad4ty,
It should be resolved now. Have you already tried again?
Regards,
Achelleas
Jan 31, 2017Tutor
Thank you very much for the answer!
Achilleas
JennC
Feb 01, 2017NETGEAR Employee Retired
Hello Achelleas,
You are very much welcome!
Regards,
- AchelleasFeb 01, 2017Tutor
Just a suggestion. When you find you have such a problem have a pop up notice in readycloud site so that we dont try in vain to fix it. It will save a lot of effort and inconvenience (deleting accounts and such). Thank you.
Achilleas
- StephenBFeb 01, 2017Guru - Experienced User
Achelleas wrote:
Just a suggestion. When you find you have such a problem have a pop up notice in readycloud site so that we dont try in vain to fix it. It will save a lot of effort and inconvenience (deleting accounts and such). Thank you.
Achilleas
I agree they should post service disruptions in the readycloud portal. Since they use email addresses as credentials, they could also send an email when there is an extended problem like this one.
Having the service silently go down for days isn't good practice.
- JD1Feb 01, 2017Guide
Hey Eveyone,
I was able to speak with someone at Netgear to see whats going on with the ReadyCloud VPN problem. The guy I spoke with said that this is a wide spread problem with no ETA at the moment. The good news is, they are aware of it and they currently working on it.
I was able to get login using the web portal of Netgear readynas.
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