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Forum Discussion
Solved
Readcloud dektop app doesnt open folders
Hi,
My readcloud Mac OS dektop app doesnt open folders after succesful login. Readycloud app always worked fine, been couple months now.
Please see attached screenshots.
Few points:
...
- I end up doing some trick to force an OS update. My Mac didn't update and wouldn't go further than High Sierra, stupid Mac tricks so you buy a new one.
Any way, managed to Mojave OS on there and everything works again.
Hi Marc,
Thanks for your reply.
Mac version listed in the last bullet point is the latest version. Might not have been totally clear with bullet point 3, as it does open finder as you indicate - however, I need to re-enter my credentials everytime when the finder tries to open. Yes, this is while being logged in the readycloud dekstop app - the admin page and online portal works without re-entering my credentials.
Also, never had this problem - always worked perfect. I do not have any other computers I can try on - just other mobile phones which all work fine.
Cheers,
Will.
Hi Mr_Wonka
Have you tried on resetting the permissions on the shares you're trying to access?
Regards
- I end up doing some trick to force an OS update. My Mac didn't update and wouldn't go further than High Sierra, stupid Mac tricks so you buy a new one.
Any way, managed to Mojave OS on there and everything works again.
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