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Solved
Readnas cannot connect to readycloud
ReadNas cannot connect to Readycloud. Something is preventing. Disks are good. Local Admin account is set up with same email as MyNetgear account.
Netgear engineers connected to my NAS via ReadNAS Diagnostic mode and removed a corrupt Config file. Once they removed the config file, I was able to connect to ReadyCLOUD. Thanks,
My local admin account (admin) does not have an email assigned to it.
On the cloud tab of my ReadyNAS, i do not have any users listed. I do have two green checkmarks for Internet Available and Services Available.
I was able to connect, however right around the time I had to merge my Readycloud account with the new MyNetgear account, this issue arose.
I'm connecting via my Orbi RBK50 system.
The error that I'm receiving when I try to enable Readycloud from the Cloud tab of my ReadyNAS admin page is, "Something is preventing the ReadyNAS from connecting with the Readycloud server. Please reboot your NAS and try again".
I've rebooted, installed latest firmware to 6.9.1 and still have the same issue.
Thanks,
Try adding 8.8.8.8 to the DNS server list in the NAS network configuration. That's google's public DNS server.
Thanks, I'll try now.
In the tab Network > Advanced > Routes section, what would I be adding for Subnet and Masks?
appierro wrote:In the tab Network > Advanced > Routes section, what would I be adding for Subnet and Masks?
Generally nothing. Very few users need static routes. Did you set some up?
No, never set anything up. It's just enforcing me to supply that info in the Routes section. I don't see anywhere else that I can add DNS specifically.
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