Forum Discussion

Aspirant

Dec 01, 2017

Ready Cloud Set up/Add Users

I have a ReadyNAS 104 FW version 6.8 that has ReadyCloud enabled. I logged into ReadyCloud.netgear.com with the account I used to enable ReadyCloud (it shows "signed in" in the ReadyNAS admin page un...

ReadyCLOUD Portal

Marc_V

NETGEAR Employee Retired

Dec 06, 2017

Hi GaGirrl

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,

GaGirrl

Aspirant

Dec 14, 2017

Hi Marc,

I already see the the settings you indicated that the Internet is available Services Available with the green checkmark but I don't see the option like the example below to add shares on the ReadyCloud option.

However, we do see the shares on the network and they are accessible so I'm not sure why ReadyNAS and ReadyCLOUD see two different things.

JohnCM_S
NETGEAR Employee Retired
Dec 19, 2017
Hi GaGirrl,

Just to clarify, are you trying to create a share folder through Readycloud or are you trying to invite users through Readycloud? Can you provide to me a screenshot of what you see on the Readycloud portal?

Regards,
JohnCM_S
NETGEAR Community Team
- StephenB
  Guru - Experienced User
  Dec 19, 2017
  Normally you'd create shares using the normal web ui, and then invite ReadyCloud users to access those shares with ReadyCloud.