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Forum Discussion
seagull3
Apr 27, 2019Aspirant
ReadyCLOUD - No Device Discovered (RN212 ReadyNAS)
Hi,
After it ran fine for about a year, my ReadyNAS212 acted up and I had to factory reset and reinstall OS.
Now, ReadyCLOUD can not discover my device eventhough RAIDar see it. Please see th...
- May 01, 2019
Hi seagull3,
You can try disabling and re-enabling the ReadyCLOUD service on NAS. You can also try logging out and logging back into the ReadyCLOUD desktop app and see if that helps.
Regards,
seagull3
Apr 28, 2019Aspirant
Sorry for being ignorance. How do I enable the service on the NAS? Attached is the screencapture of my ReadyCLOUD. I can not go to the NAS admin page.
Thanks
Seagull3
StephenB
Apr 28, 2019Guru - Experienced User
seagull3 wrote:
... I can not go to the NAS admin page.
Well, that is exactly what you do need to do. Have you tried https://nas-ip-address/admin ? Once you are in the admin web ui, you go to the cloud page and enable ReadyCloud.
- seagull3Apr 30, 2019Aspirant
Thank you very much. Now I am able to access to the admin page and did what you instructed me to do. Now when I try to backup using ReadyCLOUD, it runs synchronizing at 0%, then synchronization Offline. It keeps running that way ...forever. The folder size is not really big, it's about 5GB.
Could you please tell me what to do next.
Thanks
seagull3
- JohnCM_SMay 01, 2019NETGEAR Employee Retired
Hi seagull3,
You can try disabling and re-enabling the ReadyCLOUD service on NAS. You can also try logging out and logging back into the ReadyCLOUD desktop app and see if that helps.
Regards,
- seagull3May 04, 2019Aspirant
Thanks!
The problem is solved after I disconnected, log off and on many many times.
seagull3
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