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Forum Discussion

seagull3's avatar
seagull3
Aspirant
Apr 27, 2019
Solved

ReadyCLOUD - No Device Discovered (RN212 ReadyNAS)

Hi,   After it ran fine for about a year, my ReadyNAS212 acted up and I had to factory reset and reinstall OS. Now, ReadyCLOUD can not discover my device eventhough RAIDar see it. Please see th...
  • JohnCM_S's avatar
    JohnCM_S
    May 01, 2019

    Hi seagull3,

     

    You can try disabling and re-enabling the ReadyCLOUD service on NAS. You can also try logging out and logging back into the ReadyCLOUD desktop app and see if that helps.

     

    Regards,

seagull3's avatar
seagull3
Aspirant
Apr 30, 2019

Thank you very much. Now I am able to access to the admin page and did what you instructed me to do. Now when I try to backup using ReadyCLOUD, it runs synchronizing at 0%, then synchronization Offline. It keeps running that way ...forever. The folder size is not really big, it's about 5GB. 

Could you please tell me what to do next.

Thanks

seagull3

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
May 01, 2019

Hi seagull3,

 

You can try disabling and re-enabling the ReadyCLOUD service on NAS. You can also try logging out and logging back into the ReadyCLOUD desktop app and see if that helps.

 

Regards,

  • seagull3's avatar
    seagull3
    Aspirant
    May 04, 2019

    Thanks!

     

    The problem is solved after I disconnected, log off and on many many times. 

     

    seagull3

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