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Forum Discussion
themuhammadshk
Apr 22, 2022Aspirant
ReadyCloud app macos is not installing
Hi, i am having an issue in installing the readycloud app on my macos. i have already enabled setting for downloading third party unidentified developers apps but still cant install it on my mac run...
Marc_V
Apr 22, 2022NETGEAR Employee Retired
Welcome to the Community!
It seems that your settings allows you to download and install pkgs but the error points out to a failed install. Were you able to try redownloading the package? where did you get it?
FYI
https://support.apple.com/en-us/HT202491
You can also try downloading this file
- themuhammadshkApr 22, 2022Aspirant
Hi,
thanks for the link was able to install successfully but not when launching the app from mac the app is not starting. and from readycloud shortcut on the above screen is not connecting to the vpn server. attaching screenshot.
- Marc_VApr 22, 2022NETGEAR Employee Retired
Have you tried rebooting the NAS? or connecting to another Network or LAN and try to open the app again? Do you have other devices using ReadyCloud? Is this also happening to other computers or Macs connecting to ReadyCloud?
- themuhammadshkApr 22, 2022Aspirant
It's working good on other devices and even i can access it on browser but only with the app it says online (vpn disoconected).
plz help me out.
- matthieu4Sep 10, 2022Aspirant
J'ai le même problème, possibilité d'avoir le lien ?
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