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Forum Discussion
rutvij1982
Sep 18, 2016Aspirant
readycloud client app not connecting when outside local network
Hi team, Since last one week, i have issues connecting my desktop readycloud app connecting back to my home RN102 readynas server. When within local network, it works without any issues. How...
JennC
Sep 20, 2016NETGEAR Employee Retired
Hello rutvij1982,
Welcome to the community!
Have you tried logging in and out from the app? How about the version of the app?
Regards,
PrestonMay
Sep 23, 2016Aspirant
Since the 6.5.2 firmware update my home nas and my nas at work will not let me connect through the readycloud app remotely. Local is fine but remotely neither work since i upgraded the firmware.. Ready cloud apps are latest version
- rutvij1982Sep 23, 2016Aspirant
Try below and see if it works. Mine started working after i followed below steps:
Basically i had to go to Cloud tab in readynas admin page. Go to settings and turn off proxy. Toggle off the readycloud option and toggle back on.
After above steps, both iphone app and desktop client started working again.
thanks,
Rutvij
- PrestonMaySep 23, 2016Aspirant
Sadly, no not as of yet... Just tried work nas, with no success.. Trying on home now..
- PrestonMaySep 23, 2016Aspirant
Nope.. Neither one will connect..
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