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Forum Discussion
Solved
ReadyCloud: Device is offline
When I log onto ReadyCloud it says my device is offline and to check internet connectivity and that it is on. We had a powercut over the weekend and so a few systems rebooted, including the ReadyNas ...
There were some entries missing from a config file as this system was updated from very old firmware. I added those missing lines in and it has resolved the problem.
Hello OF
Can you please send NAS system log? I want to take a look ReadyCLOUD log to determine the issue.
Hello,
I have emailed the logs. Thank you for taking a look.
Thanks for the logs. I have sent you a PM.
There were some entries missing from a config file as this system was updated from very old firmware. I added those missing lines in and it has resolved the problem.
Can you share the fix. I have the same situation - Readycloud is turned on, green checkmarks, settings look good, device always says "offline" regardless of where I'm connected. It was working good until the firmware upgrade a few months ago, then it died.
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