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Forum Discussion

OF's avatar
OF
Aspirant
Dec 19, 2016
Solved

ReadyCloud: Device is offline

When I log onto ReadyCloud it says my device is offline and to check internet connectivity and that it is on. We had a powercut over the weekend and so a few systems rebooted, including the ReadyNas ...
ReadyCLOUD Portal
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Jan 06, 2017

    There were some entries missing from a config file as this system was updated from very old firmware. I added those missing lines in and it has resolved the problem.

OF's avatar
OF
Aspirant
Jan 03, 2017

Hello,

 

I have emailed the logs. Thank you for taking a look.

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Jan 04, 2017

Thanks for the logs. I have sent you a PM.

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