NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyCLOUD discover reveals more than I bargained for
I visited ReadyCLOUD, selected 'Set up a new ReadyNAS', and was a bit surpeised to see so many devices - none of which are mine. Are these real devices of other users?
I disconnected my phone from the WiFi network, so on the public carrier, and repeated the procedure. To my surprise, my serial number was discoverable publicly on ReadyCLOUD, along with my device name.
Why am I surprised? Because I do not have ReadyCLOUD enabled at this time, so why is it discoverable - seems to be a security flaw.
Ok that's worrying, however, clicking on 'Manage' directs to the local IP address inside my network, which of course does not resolve publicly.
Any thoughts?
Based on the slow support I've seen here in the past, I don't think they will do anything very quickly, though I'm hoping I'm proven wrong.
jmel wrote:
Based on the slow support I've seen here in the past, ....
Mind you, this is a customer community and in no aspect a formal support channel under any service level.
Fair enough - but issues like this should certainly have a better vehicle to report. Corporations have decided that making it nearly impossible to reach a person without paying is a good idea.
aks-2 wrote:
I disconnected my phone from the WiFi network, so on the public carrier, and repeated the procedure. To my surprise, my serial number was discoverable publicly on ReadyCLOUD, along with my device name.
Why am I surprised? Because I do not have ReadyCLOUD enabled at this time, so why is it discoverable - seems to be a security flaw.
Ok that's worrying, however, clicking on 'Manage' directs to the local IP address inside my network, which of course does not resolve publicly.
Tagging DaneA to call his attention to this thread.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
