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Forum Discussion
ReadyCloud...doesn't allow upload of a folder? Only individual files??
My employer is using ReadyCLOUD and, though they don't mind if I use my preferred cloud service (G-drive), I am supposed to be uploading periodically to duplicate my cloud-storage items for them to a...
Hello 808Pants,
We may need to get more details about your setup. Here are some questions I have that can help in resolving this:
- What is the model number of your ReadyNAS?
- What is the current firmware version?
- How do you exactly access the NAS volume remotely? If you are using a third party cloud service, please give more information about such as how it accesses the NAS, which protocol it uses, etc.
- Have you used ReadyCloud portal or ReadyCloud desktop client?
- Are you getting any error message when copying a folder to a share? If so, please post a screen capture.
- If you are getting this problem using ReadyCloud desktop client, are copying and getting this problem when copying to one particular share? Have you tried other shares of the NAS?
- Have you checked the permissions of this share (Network Access and File Access)?
- Have you tried locally accessing the NAS and mapping it with its LAN IP address to check if you get the same problem?
Welcome to the community!
Regards,
Hello 808Pants,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
I certainly don't have the patience to re-type my entire response, apparently lost due to "authentication failure". Yeah. Thanks for that.
I'm no sysop or admin, and you're asking me questions that suggest that's what you think I do, though I thought I made it clear from my description that I'm not in that role.
Hello 808Pants,
Do you want to upload folder via readycloud web page with browser?
We support to upload folder by drag-and-drop folders into read/write shares with Chrome browser, firefox browser now. Not support with ie browser/safari browser.
You can drag-and-drop a folders into a share to upload it. If you click "upload" button on readycloud web page, it only can select a file to upload.
Hope it's useful to you.
Thanks
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