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Forum Discussion
ReadyCloud doesn't work with T-Mobile
I recently was unable to connect to my nas from readycloud on iPhone on the T-mobile network. I use to be able until recently. It was recently that it stopped working. I did a posting on T-mobiles forums and they suggest I check with the app owner first to make sure it wasn't on this end. This app works fine on any wifi network and I made sure the cellear option was enabled.
Here is the tmobile post I did.
https://support.t-mobile.com/message/610574#610574
Is this something that I can do to make this work?
8 Replies
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Hello ryanrk,
If your iPhone with ReadyCloud works on another network then it means there is a something with T-Mobile network blocking the app. There must be recent changes made on their network since that used to work.
ReadyCloud uses VPN to connect to the server on the Internet that will authenticate your access, I suggest checking this with T-Mobile if they can help adjust some settings on their end not to block the VPN ports.
Regards,
Hello ryanrk,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,So Tmobile replied saying that there network uses IPV6 exclusively and thinks that ReadyCloud app on IOS isn't IPV6 compatible. Is ReadyCloud app IPv6 compatible? Could this be the reason why it doenst work?
Here's the Tmobile thread. https://support.t-mobile.com/message/610990#610990
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