NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyCloud failed to upload connection problem
I'm using ReadyCloud to upload files to my ReadyNAS and used to have no problem, but now whenever I try to upload anything and to any folder, it gives me a Failed Connection Error. I can see my devic...
What happens if you browse to https://nas-ip-address/admin (using the real NAS IP address of course)?
Perhaps also try downloading RAIDar, and see what status it gives for the NAS. https://kb.netgear.com/20684/ReadyNAS-Downloads
It just tried downloading one of my files and it doesn't do anything. No error message, but no download.
When I try to access the Admin page, it says I can only access it when on the same network (LAN) as my device. My computer is connected to the same wifi but I'm not connected via ethernet cable. But the NAS is connected to the router via ethernet cable.
What happens if you browse to https://nas-ip-address/admin (using the real NAS IP address of course)?
Perhaps also try downloading RAIDar, and see what status it gives for the NAS. https://kb.netgear.com/20684/ReadyNAS-Downloads
This really looks like a problem with ReadyCLOUD, not any particular unit. There is another thread going about inability to download. I can't contact support for my free 90 day support, because it says my new model 212 I bought through Amazon last month is the wrong country of purchase. I hope someone registered with support tries to download something soon so this can get fixed. This is not an acceptable level of reliability for cloud service.
It says error, the connection timed out. But then I downloaded the RAIDar and at first scan it didn't find my device, but then I hit Rescan and it found it and it needed 2 firmware updates. Then I was able to access the admin page. And now I can use ReadyCLOUD and I successfully uploaded my file! So the RAIDar software is what helped. Thank you so much!
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
