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Forum Discussion

clizlee76's avatar
clizlee76
Aspirant
Feb 24, 2019
Solved

ReadyCloud failed to upload connection problem

I'm using ReadyCloud to upload files to my ReadyNAS and used to have no problem, but now whenever I try to upload anything and to any folder, it gives me a Failed Connection Error. I can see my devic...
  • StephenB's avatar
    StephenB
    Feb 24, 2019

    What happens if you browse to https://nas-ip-address/admin (using the real NAS IP address of course)?

     

    Perhaps also try downloading RAIDar, and see what status it gives for the NAS.  https://kb.netgear.com/20684/ReadyNAS-Downloads

perrij3's avatar
perrij3
Guide
Feb 22, 2019

When we share a link so someone outside our company can download a file, they are receiving the following message when they click on the link:

This site can’t be reached

rc-z2-r1-i2.io.netgear.com took too long to respond.

 

Any idea on what the issue could be or how we can resolve this? 

 

We have the latest frameware version, version 6.9.5.  ReadyCloud is enabled under  Cloud.  I am able to log into ReadyCloud and view our shares/folder/files.  No changes have accord on our network.

 

Thank you in advance for any help.

uymai's avatar
uymai
Guide
Feb 26, 2019

i noticed the same thing yesterday, most recent time this feature worked that i'd tried was last week, monday

  • perrij3's avatar
    perrij3
    Guide
    Feb 26, 2019

    I am still having this issue as well. 

     

    Anyone from Netgear have an idea why we would be having issues being able to download a file using the share link option?

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