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Forum Discussion
ReadyCloud GUI not working (Desktop App) PRJNAME
I can no longer auto connect with the Ready Cloud App for Windows. I uninstalled the app, then reinstalled, and the interface titles changed and are variable of code and the interface looks weird. ...
Hi mvetri
The issue seems to be related to Java versions installed on your computer. Have you tried installing the ReadyCloud desktop app on a different computer?
You may want to update the computer. Also please make sure the latest ReadyCloud app is installed
I have tried installing it (v1.16) on my Windows 7 PC but I don't have the same issue.
Regards
Hi Marc:
Thank you for the reply. I am actually runny ReadyCloud app on 2 WIndows 10 PCs. One is an HP the other a Dell. I verified I have the most updated versions of Java and the ReadyCloud app installed on both PCs. The ReadyCloud APp works fine on the HP laptop but still does not work on the Dell Laptop.
Any other ideas of what it could be?
Hi mvetri
To be honest I am not really sure what's causing the issue since it works on your HP Laptop. I have several workstations as well but none of them gets the same issue as what you have.
It would be better if you can check your Dell laptop's System as it might be missing some components that is causing this.
Regards
I've recently update the MS OS on both machines to MS 10 v 1803. Upgrades were successful on both machines, however, I am still having the issue on the Dell.
You mention that I shoul check for missing components. Can you suiggest which component and I can check. I've had a case open with Netgear tech support for 3 weeks and they have come back with no idea of how to resolve the issue.
Any help anyone may have is greatly appreciated.
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