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Forum Discussion
Solved
ReadyCLOUD is Offline
A week or two ago I had been unable to use ReadyCloud for a few weeks. The problem seemed to be fixed and I was using it successfully. Today (February 24) when I tried to get onto ReadyCloud I go...
Hi everytime,
Do you have a DNS (like 8.8.8.8) added in the active NIC/s on your ReadyNAS? Have you tried logging in/out your ReadyCLOUD admin under the Cloud tab? Perhaps, rebooting the system or network would help.
Kind regards,
BrianL
NETGEAR Community Team
Hi. Thanks. It has been working fine with no DNS Servers listed, but I tried your first suggestion. I added 8.8.8.8 as a DNS Server under IPv4. Then I went to the Cloud screen and it showed "Internet Available" and "Services Available."
I don't understand it, but adding that server seems to have fixed the problem. Thank you again for your assistance.
Hi everytime,
You're welcome! It would be better if that DNS server stays on in your system.
Kind regards,
BrianL
NETGEAR Community Team
BrianL2 wrote:
You're welcome! It would be better if that DNS server stays on in your system.
Note that if you also have the router IP address in the DNS list you can alternatively add it to your router - then you could remove it from the NAS itself.
BTW 8.8.8.8 is Google's public DNS server.
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