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Forum Discussion
Solved
ReadyCLOUD is Offline
A week or two ago I had been unable to use ReadyCloud for a few weeks. The problem seemed to be fixed and I was using it successfully. Today (February 24) when I tried to get onto ReadyCloud I go...
Hi everytime,
Do you have a DNS (like 8.8.8.8) added in the active NIC/s on your ReadyNAS? Have you tried logging in/out your ReadyCLOUD admin under the Cloud tab? Perhaps, rebooting the system or network would help.
Kind regards,
BrianL
NETGEAR Community Team
Hi, ReadCloud is Offline and if I try to turn it on it asks me for the user ID and psw, after entering my admin credentials it says "the user already exists, try again using a different user name". If I enter a brand new user ID and psw it gives a "Registration Error". Can anyone help? Thanks.
Hi handroid,
Welcome to the community!
Try the suggestion I gave previously.
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Do you have a DNS (like 8.8.8.8) added in the active NIC/s on your ReadyNAS? Have you tried logging in/out your ReadyCLOUD admin under the Cloud tab? Perhaps, rebooting the system or network would help.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Kind regards,
BrianL
NETGEAR Community Team
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