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Forum Discussion
ReadyCLOUD Login screwed up
I've been running my 314 fine for months but I have somehow screwed up my Login settings for ReadyCloud. I can still access my Admin page OK but the Cloud On/Off button is Off and will not toggle to ...
Sorry about the late reply. but somehow my Forum Logins had changed as well. Thank you for the LInk, after about 1 hour of trying various combinations of email & password I managed to Login to ReadyCLOUD but got a popup saying no Registered Devices ! so I was able to get onto my Admin page and via the Cloud Settings dialogue box enter my found details and toggle the ReadyCLOUD button to ON. Launched the ReadyCLOUD Windows App and entered my found details there so back to normal ? possibly. Thank you once again for your help. Still a mystery why it said no registered devices!
Hello ispy968,
ReadyCloud account is different from the the community account.
You may delete one that you do not need or use ReadyCloud at remote.readynas.com.
As for the community account, let me know the email addresses that you have registered here. I'll see what I can do.
Regards,
You will notice that there are 2 people posting on this thread ispy1 and ispy968, with different joining dates and Post counts, they are both me, I think this goes back to when the "NEW" Forum started. Depending which one I use to log into the MyNETGEAR tab I get different products listed, the ispy968 one lists 3 products from years ago! Customer ID2720509. The ispy1 Customer ID 23058841 lists 2 devices which are current. Therefore it is the former ie Customer ID 2720509 that I want deleted. I have not provided my 2 email addresses for obvious security reasons Regards Simon
Hello ispy968,
I have already replied to your PM about this. I will get back to you as soon as it is done as I've already requested it to be removed.
Regards,
Thankyou very much, sorry about the late reply.
Regards Simon
After various updates from Netgear Expert ID 1592 Sahithi it would appear my case is closed with no result. I was informed that I would receive an email when my 2 My Netgear accounts where merged, so far nothing ? Case #25891491
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