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Forum Discussion
Daktari
Feb 17, 2016Guide
ReadyCLOUD not connecting
I have a readycloud installed on an iMac runing MacOS 10.11.3. New install of ReadyCloud for MacOS v2 FM ver 6.4.2 I suddenly have a problem with connecting. The following situation applies: ...
- Feb 17, 2016
I disabled IPv6 on the ethernet adapter for the RN202, this solved the problem.
Thanks, hope it helps someone else.
BrianL2
Feb 17, 2016NETGEAR Employee Retired
Hi Daktari,
Do you have the internet and services online check marks under the Cloud tab? Also, if you will try to sign-in via https://readycloud.netgear.com/ can you check if you can see your ReadyNAS and access your files?
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
- DaktariFeb 17, 2016Guide
I cannot access through the web login. In the cloud services tab, services are offline even though they are turned on. Any attempt to check for updates or install apps returns an error that they cannot be installed. I am connecting through a NETGEAR C3700-100NAS.
- DareikoFeb 17, 2016Aspirant
Same problem here,
ReadyNAS RN102, FW 6.4.2, ReadyCloud app in the last version and can not connect, because it's says, the NAS is offline, but isn't. I can connect to one of service of my nas from internet, and from home I have a full control, so everything is ok on NAS side (e.g. internet connection, WEB interface, etc.), but ReadyCloud app isn't working. With second NAS (RN104), with older FW (6.4.1), ReadyCloud working smooth.
Please advise.
Best wishes,
Darei
- DaktariFeb 17, 2016Guide
any suggestions?
- DaktariFeb 17, 2016Guide
I disabled IPv6 on the ethernet adapter for the RN202, this solved the problem.
Thanks, hope it helps someone else.
- BrianL2Feb 18, 2016NETGEAR Employee Retired
Hi Daktari,
Kindly monitor the connection for awhile and let's see if IPv6 causes this problem.
Kind regards,
BrianL
NETGEAR Community Team
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