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Forum Discussion
LeapingLemming
Jun 11, 2017Tutor
ReadyCLOUD not connecting
I have read thread after thread for the past two days trying to work why I cannot connect to Readycloud anymore. Nothing suggested works. Some info: 1 ReadyNAS 104 with 4 drives on 6.7.4 2 Re...
- Jun 23, 2017
Finally fixed. I think it was related to a deleted user message months ago. Regardless it took Netgear L3 support to fix, something about removing old settings. Thanks for your help anyway
JennC
Jun 12, 2017NETGEAR Employee Retired
Hello LeapingLemming,
Can you please check on the admin page's Accounts> Cloud Users if your ReadyCloud account is listed under Name and Email?
Regards,
JennC
Jun 13, 2017NETGEAR Employee Retired
Hello LeapingLemming,
If you have your ReadyCloud login set as "signed in as" under Cloud > ReadyCloud then that login should be listed under Accounts > Cloud users. Can you check please what you have under Cloud > ReadyCloud?
Regards,
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