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Forum Discussion
Howste
Feb 16, 2021Tutor
ReadyCloud not loading in Google Chrome
Just today noticed that the ReadyCloud login just endlessly loops a refresh once I attempt to login to the Ready cloud Web on Chrome browser. I switched to MSFT Edge and it logs in and accesses my da...
- Feb 19, 2021
Thanks for the additonal note as I was wondering if I was the only one!
After some troubleshooting and same fixes you mentioned (Cache, cookies, etc...) I decided to attempt a reinstallation of Chrome Browser.
I synced my Google account, uninstalled Chrome (ensuring I removed all data), and then reinstalled Chrome from the download provided by Google (quick search got me that). The ReadyCloud came right up with no additional issues, I downloaded the desktop app and was back up and running.
The only issue I have found is my users had to go back and do some minor tweaking of Chrome to get back to thier usual tasks, etc...
Hope that helps!
JohnCM_S
Feb 17, 2021NETGEAR Employee Retired
Hi Howste,
I tried this on our end and the ReadyCLOUD web portal works fine when I use Chrome. May I know the version of Chrome that you have?
Have you also tried clearing the cache and see if you will still have the same issue?
Regards,
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