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Forum Discussion
Howste
Feb 17, 2021Tutor
ReadyCloud not loading in Google Chrome
Just today noticed that the ReadyCloud login just endlessly loops a refresh once I attempt to login to the Ready cloud Web on Chrome browser. I switched to MSFT Edge and it logs in and accesses my da...
- Feb 19, 2021
Thanks for the additonal note as I was wondering if I was the only one!
After some troubleshooting and same fixes you mentioned (Cache, cookies, etc...) I decided to attempt a reinstallation of Chrome Browser.
I synced my Google account, uninstalled Chrome (ensuring I removed all data), and then reinstalled Chrome from the download provided by Google (quick search got me that). The ReadyCloud came right up with no additional issues, I downloaded the desktop app and was back up and running.
The only issue I have found is my users had to go back and do some minor tweaking of Chrome to get back to thier usual tasks, etc...
Hope that helps!
StephenB
Feb 17, 2021Guru - Experienced User
Two other things you could try:
- Launching a new incognito window in Chrome, and see if that has the same behavior.
- disabling any browser extensions you have running in Chrome.
Howste
Feb 17, 2021Tutor
Thanks for the replies!
Chome version:
Version 88.0.4324.182 (Official Build) (64-bit)
I have attempted the incognito option, disabling extensions, and clearing cache (pretty standard troubleshooting I've done). I've also attempted using Chrome from my partners computer and my client's computer as well as my smartphone chrome browser. All give the same result. But Microsoft Edge works fine as does the app.
I've also attempted a VPN so I was accessing through a different location in the US and outside the US. All give same issue. It just refrshes with "Loading the web page. Please wait." in an endless loop.
I have also attempted other Netgear ReadyCloud accounts, just in case it was account issue.
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