NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

CWISupport's avatar
CWISupport
Aspirant
Sep 25, 2015
Solved

ReadyCLOUD shows error on login

When logging in I see a pop up window with error message "6001010103" when first logging in to portal and have been unable to find out what this is in refernce to when doing a google search.  Any ideas?

 

I also get a "Device Communication has failed" message when browsing the shares but I am able to view and see everything. 

  • Hi CWISupport,

     

    I have sent you a PM.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

3 Replies

Replies have been turned off for this discussion
  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi CWISupport,

     

    I have sent you a PM.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • CWISupport's avatar
      CWISupport
      Aspirant

      Everything seems to be working.  I still see a message showing that the device isn't communicating but all is working now.  Thanks

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi CWISupport,

         

        That's great! What error message are you getting? Can you upload or give us a screenshot?

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More