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Forum Discussion
rclementtx
May 19, 2016Guide
ReadyCloud Sync isn't Syncing #26894959
Last night I decided to give ReadyCloud desktop application a go to see if it would be more effective then TimeMachine. It went throught an extened Indexing and re-Indexing process on my laptop but ...
- Jun 11, 2016
This problem has been without update for a while so I thought I'd share where I am with the community and the "workaround" that i've settled on that's much better than the ReadyCloud client app.
My goal was to create a reliable sync between my laptop "Documents" folder and a matching share on the NAS using ReadyCloud client since I found Apple TimeMachine went through random restarts/rebuilds. My intent was to sync to the NAS and create snapshots to a "time machine-like" document protection system.
After spending numerous phone calls with Level 3 support, who had to reach out to programmers for support, we concluded that the ReadyCloud client, in its current form, is not suitable for live and continous sync of an originating folder on my laptop to a share on the NAS. Apparently what happens when that type of sync link is created, ReadyClound client then creates a NEW folder on the laptop that it then keeps in sync. That totally defeats the objective of workin in my existing documents folder.
I did find that BitTorrent Sync works marvelously and reliably for that purpose. Plus it seems much, much faster in Sync operations than ReadyCloud apps. So at this time, I keep 2 Mac "documents" folders in sync with each other (with read/write access) and with the NAS with (protected read only access). Snapshots on the NAS then create living backups of my documents folders and backups of the whole share to another NAS provide security for my laptop files. I'd have to have the equivalent of a triple failure to lose items.
I'm closing this case because I found that BitTorrent Sync is the way to go to solve my syncing needs. I would recommend that NetGear publish some instructions/guidance with ReadyClound Client that are move complete than I can find on the FAQs and other documentation so that others don't waste well over 20 hours troubleshooting this software.
JennC
May 26, 2016NETGEAR Employee Retired
Hello rclementix,
I checked your case and found that it has been escalated to a higher tier. Saw that the problem may have something to do with Mac folder in ReadyCloud app stops synching with ReadyNAS after the Mac machine wakes up from sleep. This is being reviewed and studied by the higher tier. I strongly suggest you wait for the update from them.
We apologize for the inconvenience.
Regards,
rclementtx
Jun 11, 2016Guide
This problem has been without update for a while so I thought I'd share where I am with the community and the "workaround" that i've settled on that's much better than the ReadyCloud client app.
My goal was to create a reliable sync between my laptop "Documents" folder and a matching share on the NAS using ReadyCloud client since I found Apple TimeMachine went through random restarts/rebuilds. My intent was to sync to the NAS and create snapshots to a "time machine-like" document protection system.
After spending numerous phone calls with Level 3 support, who had to reach out to programmers for support, we concluded that the ReadyCloud client, in its current form, is not suitable for live and continous sync of an originating folder on my laptop to a share on the NAS. Apparently what happens when that type of sync link is created, ReadyClound client then creates a NEW folder on the laptop that it then keeps in sync. That totally defeats the objective of workin in my existing documents folder.
I did find that BitTorrent Sync works marvelously and reliably for that purpose. Plus it seems much, much faster in Sync operations than ReadyCloud apps. So at this time, I keep 2 Mac "documents" folders in sync with each other (with read/write access) and with the NAS with (protected read only access). Snapshots on the NAS then create living backups of my documents folders and backups of the whole share to another NAS provide security for my laptop files. I'd have to have the equivalent of a triple failure to lose items.
I'm closing this case because I found that BitTorrent Sync is the way to go to solve my syncing needs. I would recommend that NetGear publish some instructions/guidance with ReadyClound Client that are move complete than I can find on the FAQs and other documentation so that others don't waste well over 20 hours troubleshooting this software.
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