Hi, Read some related threads and couldn't find a solution. I have a PC directory on the readycloud and it's synced. I was off site and needed to do some work. I accessed the file (.PSD) via the ReadyCLOUD and save 6 files to the same dir (.JPG, PDF & PSD). When I got home I checked my local dir expecting to see the new files there, they were not there.... I checked the ReadyCLOUD (from home) and the new files were there. Any ideas why they didn't Sync?? ReadyCLOUD says the dir/folder is synced.. Any help would be appreciated!! Thanks in advance! B

Do you see a green tick on share icon and "synchronized" status after sync is finished? Like .Where do you check your local PC folders? YES! Notice: When you stop a one-way sync job, the original local folder on your PC don't have any connect with nas. After you create a 2-way sync job with the folder on nas again, then windows client app would create a new local folder on PC. You can click the share icon with a 2-way sync job to access its local synced folder. I didn't realize that it created a whole new directory (that was my issue, I kept looking where it always is/was), so this will be the new local directory (c:/users/username/comp_name (readyNAS)/dir/dir...) that I need to use/access. I should be all set, moving forward. I want to thank you for your time, help and and most of all your patience! I apprecaite it!

Forum Discussion

Brenakie772

Tutor

Mar 22, 2017

Solved

ReadyCLOUD isn't Syncing

Hi,

Read some related threads and couldn't find a solution.

I have a PC directory on the readycloud and it's synced.

I was off site and needed to do some work. I accessed the file (.PSD) via the ReadyCLOUD and save 6 files to the same dir (.JPG, PDF & PSD).

When I got home I checked my local dir expecting to see the new files there, they were not there.... I checked the ReadyCLOUD (from home) and the new files were there. Any ideas why they didn't Sync?? ReadyCLOUD says the dir/folder is synced..

Any help would be appreciated!!

Thanks in advance!

not syncing

ReadyCLOUD

ReadyCLOUD Portal

Brenakie772
Mar 24, 2017
Do you see a green tick on share icon and "synchronized" status after sync is finished? Like .
Where do you check your local PC folders?

YES!

Notice: When you stop a one-way sync job, the original local folder on your PC don't have any connect with nas. After you create a 2-way sync job with the folder on nas again, then windows client app would create a new local folder on PC. You can click the share icon with a 2-way sync job to access its local synced folder.

I didn't realize that it created a whole new directory (that was my issue, I kept looking where it always is/was), so this will be the new local directory (c:/users/username/comp_name (readyNAS)/dir/dir...) that I need to use/access. I should be all set, moving forward. I want to thank you for your time, help and and most of all your patience! I apprecaite it!

9 Replies

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BingkeX
NETGEAR Expert
Mar 22, 2017
Hi Brenakie772,

Would you please check what kind of sync jobs do you have?

If it is "sync with pc", the icon is 2-way sync jobs on the share icon. There it can upload local file/folder to nas share and download file/folder to local directory.

If it is "backup pc folders", the icon is one-way sync jobs on the share icon. There it just upload local file/folders to nas. File/folder changes on nas side cannot sync to local directory.

In your case, i guess your sync job is "backup pc folders" and one-way.

So if you want a 2-way job, you can select a share and create a "sync with pc" job for it.

Best Regards.
- Brenakie772
  Tutor
  Mar 22, 2017
  Hi BingkeX,
  
  Thanks for getting back to me. I think that's where the issue is. Where do I check these settings? I've looked on both the cloud and admin pages. Looked at the share, I'm not seeing anything re: sync under settings. Am I even in the right area???
  
  Thanks,
  
  B
  - BingkeX
    NETGEAR Expert
    Mar 23, 2017
    Hi Brenakie772,
    
    Please sign in readycloud Windows or Mac client app with readycloud users. Then check the sync job icons there.
    
    The two-way sync job icon on share is
    
    The one-way sync job icon on share is
    
    If you want to create a two-way sync job, please click "sync menu" on right of a share, and then click "sync with PC".
    
    If you want to create a one-way sync job, please click "Backup PC Folder" menu on bottom of each device.
    
    Best Regards.