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Forum Discussion
Solved
ReadyCloud users don't see content of shared folders
Dear all As a ReadyCloud user with Read/Write access I can't see the content of shared folders. (See picture). If I log in with the ReadyCloud admin user though I see the content in the s...
I checked with NETGEAR Support
They advised for following steps:
- Check DNS entrys, add 8.8.8.8 and 4.4.2.2
- Leave ReadyCLoud and rejoin. Reinvite the users.
Finally I did "Reset permissions" under the tab "File Access" for all Shared folders. This worked for me!
I was deleted two accounts from my list one for test account and send invitation again. It was worked on both accounts. That was happened yesterday. Today ... same issue no one can see what i share ... I was tryed to contact netgear but it seems if someone want to contact netgear for a issue that is not direct user related (here we do not speak about ... i do not know how to configure or ... to start the nas) it is necessary to pay ... So ... big disapointment ...
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