NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Readynas 102 readcloud services offline
Hi all, My readynas 102 does not connect to readycloud. I had readycloud working briefly in the past, but never satisfactorily. With the OS update I was hoping to get it back working again. finally...
Hi Brian,
OK, so I found that the proxy server was ticked. I unticked it and readycloud seems to be working again. I have not been able to try it from another network, only at home, so let me report back once that is done.
so far so good!
regards, HIJ
Hi HIJ,
Welcome to the community!
Can you check if 'Use Proxy Server' option is ticked under the Cloud->ReadyCLOUD settings page? Also, confirm if the e-mail address of your admin ReadyCLOUD account is used by one of the local ReadyNAS users in your system?
Kind regards,
BrianL
NETGEAR Community Team
Hi Brian
Thanks for your respons. Unfortunaly I am away now, so not in a position to check. Will be back over the next weekend.
From my memory:
I am pretty sure the 'Use Proxy Server' option is NOT ticked. If I tick, what else needs to be filled in?
emailadress:
I am the only user. I am pretty sure it is being used, but again, I need to check
I do get an email every night when it shuts down for the night, but I guess that is not what you mean?
so thanks again, let me check when I am back again, pls stay tuned!
kind regards, HIJ
Hi HIJ,
It doesn't need to be ticked if you don't have a Proxy Server. With regard to the e-mail address, just make sure that no local user (Accounts>Users) uses the same e-mail address of your ReadyCLOUD account.
Kind regards,
BrianL
NETGEAR Community TeamHi Brian,
OK, so I found that the proxy server was ticked. I unticked it and readycloud seems to be working again. I have not been able to try it from another network, only at home, so let me report back once that is done.
so far so good!
regards, HIJ
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
