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Forum Discussion
ReadyNAS 6.10.3 OneDrive bidirectional sync problem
This has been talked about previously and marked "there is a fix". I am still seeing the problem on current firmware. Where is the fix? Without a fix, it makes cloud sync pretty useless. Thanks
5 Replies
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Hi SLK-Purdue,
It will be best for you to contact our support team for this issue. There is a fix that they can apply on your NAS that may resolve that OneDrive bidrectional sync issue.
Regards,
I have been through this Catch-22 before. The units (I have 2) are out-of-warranty and I don't have a maintenance contract. How do I talk to suport?
Scott
JohnCM_S wrote:Hi SLK-Purdue,
It will be best for you to contact our support team for this issue. There is a fix that they can apply on your NAS that may resolve that OneDrive bidrectional sync issue.
Regards,
SLK-Purdue wrote:
I have been through this Catch-22 before. The units (I have 2) are out-of-warranty and I don't have a maintenance contract. How do I talk to suport?
The warranty just covers the hardware, so you'd need to pay even if they were under warranty. You could ask about per-incident support (which I believe is about $75 USD).
No idea why they don't push these fixes as hot-fixes (though maybe this one needs some manual troubleshooting).
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