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Forum Discussion
Readynas client shows device as Online (VPN Disconnected)
Running OS 6.9.1
I know my device is registered with ReadyCloud since I can go to Readycloud.netgear.com and see my device online.
But, I am running latest OSx client (re-installed yesterday and no updates available).
Any dieas?
14 Replies
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Hi BulletRouge,
Do you have the same issue if you are connected to a different network?If you have another Mac computer, you may check if you will have the same issue on that computer.
Regards,
JohnCM_S
NETGEAR Community TeamI have not checked a different Mac (only have the one) works fine when I am on the same network at the device. I'll have to poke around and try some other network
Hi RedBullet,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,JohnCM_S
NETGEAR Community TeamSorry I haven't had a chance to check this yet, but I will on my way home from work today (can stop off at a local starbucks, like I need an excuse...).
Out of curiosity, I am using Google WiFi as my home router, are there any ports I need to open for this to work? I would assume no...
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