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Forum Discussion

BulletRouge's avatar
BulletRouge
Aspirant
Jan 17, 2018

Readynas client shows device as Online (VPN Disconnected)

Running OS 6.9.1   I know my device is registered with ReadyCloud since I can go to Readycloud.netgear.com and see my device online.   But, I am running latest OSx client (re-installed yesterday ...
Desktop client
StephenB's avatar
StephenB
Guru - Experienced User
Feb 19, 2018
RedBullet wrote:

 

Out of curiosity, I am using Google WiFi as my home router, are there any ports I need to open for this to work? I would assume no...

Normally you don't need to open any ports, and I don't recommend forwarding ports unnecessarily.

 

However if you want to test for that issue, the default ReadyCloud port is 6300.  

RedBullet's avatar
RedBullet
Tutor
Feb 19, 2018

thanks, forwarding that didn't help. Might be getting blocked by work work provider...

  • RedBullet's avatar
    RedBullet
    Tutor
    Feb 19, 2018

    So that didn't work. Went to starbucks. Restarted app, it sees my device but not connected.

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Feb 19, 2018
      RedBullet wrote:

      So that didn't work. Went to starbucks. Restarted app, it sees my device but not connected.

      Is the ReadyCloud web page still showing it as connected?

      • RedBullet's avatar
        RedBullet
        Tutor
        Feb 19, 2018

        Yup. shows up as online and I can work with it there...

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