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Forum Discussion
ReadyNAS is offline
I know this is an old issue, but out of the blue, our NAS is offline now after no one accessed it for a week. I tried rebooting the device and reinstalling the OS, but whether I log in through the d...
Hello,
Since yesterday i have the same issue. Turns out i can login through my home network as "admin", but my readycloud service says that my device is offline and all the other user can't login. My device is 202, OS 6.6.1
Thanks
i just entered the settings and the readycloud was turned off. I enabled it again and it turns out okay. The problem is that all the contents of the home folders are not there! I cant see any of the stored contents that i have there?
I have exactly the same problem.... But the worst thing is that ALL Readycloud users were deleted on two Readynas systems... It also triggered the removal of ALL data in the home-directories of the users.
Any chance that this gets high priority attention from development?
For me the event happened at 16:53 CET on March 30th.
Jack
I can't get into anything. I can see some folders but looks like home folders are gone. Not sure what to do now.
Hi everybody,
I also found a thread on this in another discussion.
It is caused by a problem at Netgear and it is not a pretty picture....
Regards; Jack
Hi I have the same experience! All users deleted on Thursday afternoon (not by me nor anyone with access!!)
I also had issues accessing it over LAN but got it up after re-installing OS, Still issues with external access and ReadyCloud Apps
If you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD. Otherwise:
https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405
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