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Forum Discussion
Mark_T_H
Mar 31, 2017Tutor
ReadyNAS is offline
I know this is an old issue, but out of the blue, our NAS is offline now after no one accessed it for a week. I tried rebooting the device and reinstalling the OS, but whether I log in through the d...
JennC
Apr 03, 2017NETGEAR Employee Retired
Hi all,
To those who got affected by ReadyCloud outage on March 30 where it automatically turned off and the ReadyCloud users have been deleted, Netgear team identified the users that were affected by the ReadyCLOUD outage from March 30th 8AM-12PM Pacific. These users experienced reset Home Folders for ReadyCLOUD user accounts. ReadyCloud owner accounts will be reached out via e-mail for follow up to offer assistance.
Please also see douglas_cheung's response at:
Regards,
1793
Apr 03, 2017Tutor
I cannot open any Admin page with my user/password or the default. I can see my folders and acces all but one of them on my local network, any ideas?
- JennCApr 04, 2017NETGEAR Employee Retired
Hello 1793,
I think you have a different issue, this thread is about ReadyNAS offline through ReadyCloud. Please create your new topic.
Regards,
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