NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jokeruk
Apr 01, 2024Aspirant
ReadyNas keeps 'losing' password
Hi folks, one of my ReadyNas Ultra 6 devices keeps losing its password - admin and others. Losing might not be the right word but symptoms are can no log in to the web interface using admin or any a...
jokeruk
Apr 01, 2024Aspirant
Ah yes sorry, SSH,
using admin and admin password does not work via gui but ‘root’ ad admin password works via SSH
StephenB
Apr 01, 2024Guru - Experienced User
jokeruk wrote:
Ah yes sorry, SSH,
using admin and admin password does not work via gui but ‘root’ ad admin password works via SSH
Ok.
Have you tried the other tests I suggested?
- jokerukApr 01, 2024Aspirant
Tried both direct ip and nas name
just as an fyi the other NAS is fully accessible from all devices
ok sorry by incognito do you mean private browser?
- jokerukApr 01, 2024Aspirant
Rebooting from the fp makes no difference - although i have noticed just recently that shutdown from the fb can take ages
- StephenBApr 01, 2024Guru - Experienced User
jokeruk wrote:
ok sorry by incognito do you mean private browser?
Yes. Chrome calls it "incognito", other browsers use different terminology.
Basically I want to be certain that the browser isn't automatically supplying the wrong credentials. That can result in taking you to the password recovery page.
What exactly happens when the problem starts? Are you unable to reach the web page at all? If not, are you getting the account/password prompt?
If it isn't the PC, then it would have to be something specific to the apache webserver on the NAS (since other services work). But I'd expect rebooting the NAS would clear it in that situation.
- SandsharkApr 01, 2024Sensei
Any chance your OS partition is full? If it is, you should have log entries saying it is. Once the OS partition is full, the NAS can't re-write configuration files, which can lead to a host of different, seemingly unrelated problems. An OS re-install does not clean up the OS partition because it doesn't know what you or an app might have put there and needs to stay,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!