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Forum Discussion
ReadyNas keeps 'losing' password
Hi folks, one of my ReadyNas Ultra 6 devices keeps losing its password - admin and others. Losing might not be the right word but symptoms are can no log in to the web interface using admin or any a...
jokeruk wrote:
Just a thought as I type this question - could this be a battery issue?
No.
jokeruk wrote:
I can still telnet in to root using the admin password in all cases.
Do you mean ssh? Telnet connections are refused unless the NAS is in tech support mode - and that uses a different password.
If you can use ssh, then see if it also works using admin as the user name.
jokeruk wrote:
I've even (as a test) tried leaving it on the default password and after a random period of time (1 week/1 month..) log in access to the UI will be lost.
The symptoms sound more like a PC issue than the NAS.
Have you tried
- connecting both using the NAS hostname and its IP address?
- a different browser?
- using incognito mode?
- a different PC?
- rebooting the NAS from the front panel?
Once the problem occurs nothing will help until an o/s reinstall.
after that I can log in as usual from any pc or ipad using factory log on details.
we have a mix of o/s and browsers - just tried this morning with a windows xp machine (used for legacy software for vehicle programming)
We’ve tried: Edge, Safari, Chrome, Firefox over windows xp, 10,11 - don’t have a win7 build at the mo although could spin up vm
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