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Forum Discussion

DaveSh's avatar
DaveSh
Tutor
Jun 20, 2017
Solved

ReadyNAS online (VPN Disconnected)

Hi. I'm running a pair of these units (firmware 6.7.4), one at the office, the other at home. Cannot access either unit remotely via readcloud client v1.15 on PC (windows 10). Backups are still worki...
Desktop client
  • Marty_M's avatar
    Marty_M
    Jul 05, 2017

    Hi All,

     
    It seems there was a problem on our VPN server that affected the ReadyCloud desktop app and Readynas Remote users, a fix has been provided. Both feature should be running fine now. 
     
    Regards,
    Marty_M 
    NETGEAR Community Team

Marty_M's avatar
Marty_M
NETGEAR Employee Retired
Jul 04, 2017

DaveSh / scravatt,

 
A fix has been deployed from our VPN server to address this concern please see forum thread here.  
 
Regards,
Marty_M 
NETGEAR Community Team

Marty_M's avatar
Marty_M
NETGEAR Employee Retired
Jul 05, 2017

Hi All,

 
It seems there was a problem on our VPN server that affected the ReadyCloud desktop app and Readynas Remote users, a fix has been provided. Both feature should be running fine now. 
 
Regards,
Marty_M 
NETGEAR Community Team

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