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Forum Discussion
drvikramk
Jun 17, 2018Aspirant
ReadyNAS online (VPN Disconnected)
Hi need your help
I have recently installed readycloud pc app and trying to connect, the status shows NAS connected (online but VPN disconnected) How to go about
StephenB
Jun 19, 2018Guru - Experienced User
One thing you can try is to add 8.8.8.8 to the DNS server list on the NAS.
drvikramk
Jun 20, 2018Aspirant
The DNS server 8.8.8.8 is aleardy there
- StephenBJun 20, 2018Guru - Experienced User
When you look on the cloud page of the NAS web ui, do you see the two green checkmarks confirming the internet connection and the ReadyCloud service connection?
- drvikramkJun 20, 2018Aspirant
yes it is green
- StephenBJun 20, 2018Guru - Experienced User
Ok. Is the ReadyCloud web page working normally?
- drvikramkJun 20, 2018Aspirant
yes it is working
- StephenBJun 20, 2018Guru - Experienced User
Ok. It seems to me that points to the app itself, and not the NAS or the ReadyCloud server.
Do you have internet security software running on the PC? If you do, try disabling it.
BTW, any particular reason you are sticking with Windows 8?
- drvikramkJun 20, 2018AspirantHi
I will try to disable the antivirus and check.
I like windows 8 because it does not keep updating frequently against our wish as in windows 10.
Do you suggest windows 10 will work better with readynas - drvikramkJun 20, 2018Aspirant
Disabled antivirus still not working.
I am able to use it via the android app.
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