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Forum Discussion
Solved
ReadyNAS online (VPN Disconnected)
Over the last two days I'm having issues accessing via my MacBook Air app but can still access via my iPhone app as well as logging in directly to the website. Any thoughts?
Hi
If you are facing VPN disconnected issue,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
I'm having the same issue. The Ready Cloud App is reporting "Online(VPN Disconnected)", while I can access the Nas from the website. Consequently, the sync function is not working and I can't work on my files anymore! The Cloud is why I bought the NAS and it's never working!!!! If Netgear can't provide a working function, why are they advertising saying that her NAS products can work as a cloud?? They can't! Or, to be precise, they can but only some days of the month!!! And now to get help I should pay for support!? This is a fraud!
Exact same thing happening for me.
Yep exactly the same problem....... aprox a week ago it started.
VPN disconnected. using Ready cloud desktop agent. re installed . no diffrence .
Web portal works fine.
readycloud IOS works fine
Hi
If you are facing VPN disconnected issue,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
Slightly different issue for me. I have two ReadyNAS 312 2x2GB devices on two different subnets that replicate data between themselves using the ReadyCLOUD replicate service.
After working everyday for nearly 2 years this has suddenly stopped working and started to fail on 07/07/2018 - around the same time you all reported connection issues.
Both devices are running the latest FW (6.9.3) and can be seen using the ReadyCLOUD console. Bother devices can see the internet (as per the device management webpage) and show a healthy status.
I have tried disabling and re-enabling the replicate and readyCLOUD services but still not able to replicate across the Netgear service.
Any update NG?
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