NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS online (VPN Disconnected)
Over the last two days I'm having issues accessing via my MacBook Air app but can still access via my iPhone app as well as logging in directly to the website. Any thoughts?
Hi
If you are facing VPN disconnected issue,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
I am having the same problem. This is just a recent issue. The last time this happend it was netgear servers. Can someone from Netgearplease weigh in?
I have moved meaghan and Retired_Member post to this thread.
This issue is now being investigated and are now working to resolve this.
Many thanks!
- So does that mean this is a Netgear Server problem? Its been going on for at least 2 weeks now. BTW I have done all the previously discussed steps to resolve and none has worked
Dear all,
I don't understand why is this post marked as "solved".
It's the same in other discussions concerning the Ready Cloud App's issues when you often find "solved - go to the solution" and then you find out that there is no solution at all.
The issue is not solved at all! My Ready Cloud App, despite the fact that is no longer showing the message "VPN disconnected" is not synchronizing the folders! This is happening since the VPN has come back to work.
As I said in previous posts, the Ready Cloud App has never worked with constant!
Always this problems that are very irritating when you are working or when you got a close deadline!
I bought the NAS only because of the advertisement for the sync feature!
I still don't understand why Netgear is advertising a service that they can't provide!!
Right now, after 3/4 years of use of the NAS, It can be estimated in one week the time that I spent on looking for solutions in this community or to writing here, all-time stolen from my work!
People want things that work without the need to became a technical expert!
I thought Netgear was a reliability company and I was wrong.
Please,
if someone here got an idea on why the App is no longer synchronizing the folder please let me know.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
