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Forum Discussion
jetjr
Jul 08, 2018Aspirant
ReadyNAS online (VPN Disconnected)
Over the last two days I'm having issues accessing via my MacBook Air app but can still access via my iPhone app as well as logging in directly to the website. Any thoughts?
- AnonymousJul 12, 2018
Hi
If you are facing VPN disconnected issue,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
Marc_V
Jul 10, 2018NETGEAR Employee Retired
Hi jetjr
Welcome to the Community!
Were you able to try uninstalling and reinstalling the ReadyCloud App? And also leaving and rejoining the NAS to ReadyCloud?
Regards
Cosimo
Jul 11, 2018Star
Dear Marc_V,
Thank you for your answer,
I've tried to reinstall the app but it still doesn't work;
What do you mean do mean for "leaving and rejoining the NAS to ReadyCloud"?
Regards, Cosimo.
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