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Solved
ReadyNAS online (VPN Disconnected)
Over the last two days I'm having issues accessing via my MacBook Air app but can still access via my iPhone app as well as logging in directly to the website. Any thoughts?
Hi
If you are facing VPN disconnected issue,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
Yep exactly the same problem....... aprox a week ago it started.
VPN disconnected. using Ready cloud desktop agent. re installed . no diffrence .
Web portal works fine.
readycloud IOS works fine
Hi
If you are facing VPN disconnected issue,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
Slightly different issue for me. I have two ReadyNAS 312 2x2GB devices on two different subnets that replicate data between themselves using the ReadyCLOUD replicate service.
After working everyday for nearly 2 years this has suddenly stopped working and started to fail on 07/07/2018 - around the same time you all reported connection issues.
Both devices are running the latest FW (6.9.3) and can be seen using the ReadyCLOUD console. Bother devices can see the internet (as per the device management webpage) and show a healthy status.
I have tried disabling and re-enabling the replicate and readyCLOUD services but still not able to replicate across the Netgear service.
Any update NG?
The probelm has morphed to something different. Now theReadyClous app indicaes the VPN is "connected" and when I click on it it says loading shares, then displays all the folders. If I click on a folder it opens an explorer window and allows me to brose. So all good...but one folder, the documents folder, even though it is displayed does not open explorer and if I try to go to t directly from an explorer window tha shows all the shares, I get a eindows error that says I cant log into that resource becuase Im already logged in in a different user name, yet all the settings are the same for the other folders and I can open them with out issue. Netgear can you shed some light on this? How can I tell what user name is currently looged in to a share so I can fix this.
This is a windows constraint, not a NAS constraint. Windows only allows you to use one credential to access the NAS at a time. One caveat is that it treats the NAS hostname and the NAS ip address as two different machines.
Did you have NAS shares open before you opened the ReadyCloud app? If so, they likely weren't using the ReadyCloud user account.
When you are simply testing access, you can open CMD and enter net use * /delete before you switch credentials.
Dear Deniro,
Thank you for your help,
Now, from my side, the VPN is online again, but the sync function still seems that is not working.
The Ready Cloud app is showing the message "synchronizing...0%", then it shows "synchronizing offline" and after a while again "synchronizing...0%";
Do you have any idea of how can I solve this problem?
Thanks in advance.
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